NeuchâtelCanton · Switzerland

Authority information

Debt collection office in Neuchâtel : Office des poursuites du canton de Neuchâtel

Address, contact details and jurisdiction information for the debt collection office.

Address and location

Telephone: +41 32 889 61 16

Visitor address

Office des poursuites du canton de NeuchâtelRue de Tivoli 28 2000 Neuchâtel

Postal address

PO Box 12002 Neuchâtel 2

Regular opening hours

Public counter · Mon, Tue, Wed, Thu: 08:30–12:00 / 13:30–17:00
Public counter · Fri: 08:30–16:00
Telephone hours · Mon, Tue, Wed, Thu: 08:30–12:00 / 13:30–17:00
Telephone hours · Fri: 08:30–16:00

Public holidays and short-notice changes may apply. Check current hours on the official office page.

Open map

Order an official debt register extract online

An official PDF extract issued by the responsible office. We check which office is responsible using the complete address.

Total price ~~CHF 35.00~~ Total price: CHF 29.90 mandatory fees included

PDF usually within 24 hours on business daysOnce complete documents are received. Processing depends on the office.

Enhanced privacy included Your order data: never sold or used for credit profiling.

Guided online ordering, order status tracking and secure PDF access.

Private online ordering service by SMART GmbH, independent of the debt enforcement office.

Order a debt register extract

Have a valid ID and your signature ready. For third parties, evidence of a legitimate interest is required.

Debt register extract: find a locality or postcode

Contact and visiting

Telephone

+41 32 889 61 16

Official office page

Payments directly to the office

Use the payment details and reference provided by the office for your case. Confirm them directly with the office before transferring money.

Order a debt register extract for Neuchâtel

Order an official extract online through SMART GmbH. We check the responsible debt collection office using your complete address.

Official extract as a PDF

The responsible office issues the extract. Once available, you can download it from your secure order status page.

What you need

A complete address, a readable ID and your signature in the form. Orders about someone else also require evidence of your legitimate interest.

The price includes mandatory fees. Additional services are optional and shown separately before payment.

What this office’s extract covers

Time period

The standard extract generally shows proceedings initiated in this district during the preceding five years, subject to statutory exceptions on disclosure.

Geographic scope

An extract is not a nationwide record. Its scope depends on the register consulted. Check the coverage of the document supplied and the recipient’s requirements.

Federal Office of Justice: guidance on debt register extracts

Check your addresses from the past five years

These three steps help you decide whether other districts matter. Do not enter personal addresses here.

Privately note your Swiss residential or business addresses from the past five years.
Check the responsible district for each complete address; a postcode alone is not always enough.
Check your previous addresses and ask the recipient which evidence they need. Another register may require an additional extract. Do not order multiple extracts merely because your postcode changed.

Key terms

Enforcement district: The area whose register is maintained by a particular debt collection office.
Debt register extract: An official snapshot of the issuing office’s register, not a nationwide debt search.
Certificate of loss: A document recording an amount left unpaid after enforcement. Unextinguished certificates may appear on the extract under statutory rules.

All terms in the glossary

Verify the responsible office

A postcode alone is not always enough. Enter the full address in the order form; we verify the office before payment.

Order a debt register extract

Source: SMART office directory. Additional information comes from the linked official sources.

Sources and limitations

The office address, telephone number and assignment come from the eSchKG directory maintained by SMART; postal localities come from official Swiss location data. Confirm current contact details with the office before visiting.

The additional opening hours and payment details were checked against the linked office page. Confirm them again with the office before visiting or transferring money.

Official office page · eSchKG · swisstopo

This is not the official website of the debt collection office. SMART GmbH is a private ordering service, not an authority.

Common questions

Office des poursuites du canton de Neuchâtel: what is the address?

Office des poursuites du canton de Neuchâtel
Rue de Tivoli 28
2000 Neuchâtel

Postal address: PO Box 1, 2002 Neuchâtel 2

How can I contact Office des poursuites du canton de Neuchâtel by telephone?

+41 32 889 61 16

This is the office’s number, not Auszug24 customer support. Have the case reference ready when asking about an existing proceeding.

Debt collection office in Neuchâtel : Office des poursuites du canton de Neuchâtel: what are the opening hours and visiting arrangements?

Public counter · Mon, Tue, Wed, Thu: 08:30–12:00 / 13:30–17:00
Public counter · Fri: 08:30–16:00
Telephone hours · Mon, Tue, Wed, Thu: 08:30–12:00 / 13:30–17:00
Telephone hours · Fri: 08:30–16:00

Public holidays and short-notice changes may apply. Check current hours on the official office page.

How can I order a debt collection register extract?

You can order the official extract online through Auszug24. The form checks the responsible office using the complete address. The authority issues the document; SMART GmbH is a private ordering service. You can also order directly from the responsible office, whose channels and fees may differ.

Order a debt register extract

Which documents do I need for an online order?

To order through Auszug24, have valid identification and the complete address ready. The form requests the necessary documents and signature. An extract about another person or company requires evidence of a legitimate interest; acting as a representative may require additional evidence.

Debt register extract, Betreibungsauszug or Betreibungsauskunft: what do these mean?

Betreibungsauszug and Betreibungsregisterauszug are German names for the written debt collection register extract. Betreibungsauskunft can also mean information from the register. When you need a document, for example for a rental application, request the official extract and check the recipient’s requirements.

Is Office des poursuites du canton de Neuchâtel responsible for my address?

The office name or postcode is not always enough. The order checks the full address, including street and house number.

What if I have moved?

Ask the recipient whether evidence for former addresses is needed. Moving home alone does not mean you need to order several extracts.

Does a blank extract prove there are no proceedings anywhere in Switzerland?

No. A blank extract is not nationwide proof. The register consulted and the recipient’s requirements determine its relevance.

Is a paid proceeding removed automatically?

No. Payment alone does not automatically remove or suppress a proceeding. The responsible office can clarify a specific case.

Associated postal localities

These localities are assigned to the office by default in the directory. Street and house-number exceptions may apply.

Choose a locality for extract information and online ordering. The complete address still determines the responsible office.

Show 73 more associated localities

Debt register extract in Neuchâtel